I Recently bought a used vehicle here, very satisfied with the customer service. Don Pruitt (salesman I dealt with) did an outstanding job answering any questions I had. Looking forward to dealing with him and Hyundai of Louisville in the future.
Stopped by to get a price for a spare tire for my husband's car, that was purchased new w/o a spare tire (ridiculous), they are extremely high and not the friendliest staff.
I came to the lot with a car or two in mind, that I found on their website. The cars were clean and ready for a test drive. I loved one car immediately, but purchased from this dealer because of the friendly and professional customer service throughout my time there. Don Pruitt was a no pressure sales person. He answered all questions and the team gave me a fair price on the vehicle. Keep up the good work!! I’m sending my friends to you.
I purchased a new Hyundai 10 days ago from Hyundai of Louisville and am still raving to all of my friends and family about the experience. Keith Linton was my sales associate and was a wonderful guide through the entire experience. I want to emphasize that he felt more like a guide than salesman. He listened to what my needs, wants and goals were and made suggestions based upon them. Instead of pushing a vehicle that was possibly a better fit for himself or the dealership, he made suggestions that would work best for me. Throughout the entire process I never felt pressured or rushed to make a decision. The finance department was great. My options were clearly explained to me and all of the paperwork was presented in such a way that I was completely informed and nothing was a surprise.Anybody interested in buying a Hyundai would be well served by coming to Hyundai of Louisville. I purchased my previous vehicle from the other Hyundai dealership in town and this experience was far superior in every respect. The prices were more competitive, there was no heavy-handed sales tactics and, ultimately, I felt much more respected as a (now lifetime) customer. You owe it to yourself to come here if you are looking for a new vehicle.
I was treated with respect, very fair, and in a timely manner. I enjoyed meeting & talking with Andrew and he & Joe Ratcliff took care of what I needed. If you need a new or used car Hyundai is the best choice. The battery in my Tucson lasted 9 years!! Go to Hyundai of Louisville and ask for Joe Ratcliff, he will treat you right!
Great customer service I purchased my 2010 Chevy Silverado on 9/8/18 Tony Wilson and Dave Miller both worked with me and made sure my experience was awsome I highly recommend anyone looking for a car ,truck or Suv to go see them at Hyundai of Louisville 6633 Dixie Highway Louisville,ky.
I just wanted to say thank you to Olivia Blackburn for all the help she gave me by taking me on the test drive and taking the time to explain all the extra features of my new SUV. I love my new Tucson. Great customer service. Thanks - Joanne
We have bought two cars through Hyundai of Louisville and are always pleased. Everyone from our sales person, (Olivia) to our manager, (Tony Wilson )were professional and welcoming. I'm sure there are others that worked together to get us what we wanted but don't know everyone's names. Our financial person was exceptional as well. Thank you Olivia for delivering our car to our home and explaining in detail how everything worked. It was much appreciated! We highly recommend this dealership.
Very nice service and dealership! Tasha was my service advisor and she was very nice and has great customer service etiquettes.
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